5 May 2026Pet request template pack: how to ask, the 28-day clock, and the PRS Ombudsman escalation route (post-RRA, May 2026)
Since 1 May 2026, tenants have a new contractual right to request a pet at the rental property under s.16A Housing Act 1988 (inserted by s.11 of the Renters' Rights Act 2025). The landlord must respond in writing within 28 days and cannot unreasonably refuse. This post gives you three plain-text email templates - initial request, 28-day reminder, formal complaint - plus the PRS Ombudsman escalation route if the refusal is unreasonable.
