Your landlord put the service charge up in the Section 13 notice: can they do that?
Plenty of Section 13 rent increase notices quietly do two jobs at once: they put the rent up, and they put the service charge up. Tenants assume both stand or fall together. They do not. A variable service charge, the kind that changes year to year to reflect actual costs, cannot legally be increased through a Section 13 notice at all. If your landlord has rolled a service charge rise into the rent increase, part of that notice may be unenforceable, and spotting it can change what you actually owe. This walkthrough explains how to tell which kind of service charge you have, what Section 13 can and cannot touch, how to challenge the part that does not belong, and what to write to your landlord. England only, periodic assured tenancies.
Rent increase notices are not always as simple as they look. A lot of Section 13 notices quietly carry two passengers: the rent going up, and the service charge going up with it. The tenant reads the new monthly figure, assumes it is all part of the same rent increase, and either pays it or challenges the lot as one thing.
That instinct is understandable, and it is wrong. The rent and the service charge are governed by different bits of law, and a Section 13 notice can do one of those jobs but not always the other. If your landlord has rolled a service charge rise into the notice, there is a real chance that part of it does not stand up, and that changes what you actually owe.
This walkthrough is for tenants in England on a periodic assured tenancy who have received a Section 13 notice that also touches their service charge. It explains what Section 13 can and cannot do, how to tell which kind of service charge you have, how to deal with the part that does not belong, and what to put in writing.
What a Section 13 notice is actually for
A Section 13 notice is the formal route a landlord uses to increase the rent on a periodic assured tenancy. It sets out the proposed new rent and the date it is meant to start, and it has to use the prescribed form and give the right notice period. Its job is the rent, and the rent only.
When a tenant refers a Section 13 increase to the First-tier Tribunal, the tribunal's task is to decide the market rent for the property. It is a rent question from start to finish. It is not a forum for arguing about cleaning costs, the gardener, or the buildings insurance premium. Those things sit in a different legal box.
That matters because if the notice tries to push up something that is not really rent, the notice is being asked to do a job the law did not give it.
Fixed service charge versus variable service charge
The dividing line is whether your service charge is fixed or variable, and the difference is not cosmetic.
A fixed service charge is a set amount written into your tenancy. It does not move with the landlord's actual spending. If your agreement says you pay a flat sum each month towards shared services and that sum is fixed, it behaves much more like part of the rent.
A variable service charge is the more common arrangement in blocks and shared buildings. It changes from year to year to reflect what the landlord actually spends on services. Your agreement might describe it as your share of the actual costs, reconciled annually, or refer to a yearly statement of account. The amount goes up if costs go up and can come down if they fall.
That second type, the variable service charge, is defined by section 18 of the Landlord and Tenant Act 1985, and it has its own protections. The key point for you is this: a variable service charge must not be increased through a Section 13 notice. The Section 13 route simply does not reach it.
So the moment you can show your service charge is variable, any attempt to raise it inside the rent increase notice is on shaky ground.
How to read your own notice
Start with the tenancy agreement, not the notice. Find the clause that deals with the service charge and ask one question: does this amount change to track the landlord's real costs, or is it a fixed figure?
If it tracks real costs, is described as variable, refers to a yearly reconciliation, or talks about your proportion of actual expenditure, treat it as a variable service charge under the 1985 Act.
Now look at the notice itself. There are two common shapes:
- A single combined figure. The notice gives you one new monthly amount that quietly includes a higher service charge. This is the more problematic version, because it mixes a valid rent question with a service charge the notice cannot lawfully raise.
- An itemised figure. The notice separates the rent from the service charge. This is cleaner, because you can see exactly which part is the service charge and treat that element on its own.
Either way, you now know more than most tenants do: that the service charge element may not be validly increased by the notice at all.
What to do about it
The aim is to deal with the rent question properly and stop the service charge increase from sliding through unchallenged.
First, do not simply start paying the new combined amount as if it were all valid rent. Paying without comment can muddy the picture later.
Second, write to your landlord before the notice takes effect. Keep it calm and factual. Ask them to confirm how the new figure was made up, whether it includes a service charge, whether that service charge is fixed or variable, and on what legal basis any service charge increase has been made. You are not accusing anyone of anything. You are asking a fair question that a landlord acting properly should be able to answer.
Here is a short template you can adapt:
Dear [landlord or agent],
Thank you for the notice dated [date] proposing a new rent of [amount] from [date].
Please confirm how this figure is made up. In particular, does it include any element of service charge, and if so, how much, and is that service charge fixed or variable?
If any part of the increase relates to a variable service charge, please set out the legal basis on which it has been increased, given that a Section 13 notice increases the rent and does not cover a variable service charge under the Landlord and Tenant Act 1985.
I would be grateful for your reply before the proposed start date so I can deal with the rent and any service charge correctly.
Yours, [name]
Third, if the rent itself also looks above the market rate for similar local properties, or the notice is procedurally defective, consider referring the rent increase to the First-tier Tribunal before the notice expires. Once that deadline passes, your options narrow sharply.
Keep the two issues in separate boxes
If your real grievance is the service charge, not the rent, remember that they travel on different tracks.
A rent dispute goes to the tribunal as a market rent question under Section 13. A service charge dispute is about whether the charge is reasonable and properly accounted for, and that is decided under the Landlord and Tenant Act 1985, including a separate route to the First-tier Tribunal to test whether a service charge is reasonable and payable. You can also ask the landlord for a written summary of the costs behind a variable service charge.
Mixing them up is exactly the confusion a bundled notice creates. Keeping them apart, in your own head and in your letters, is how you make sure each part is dealt with under the right rule.
The short version
A Section 13 notice raises the rent. It cannot lawfully raise a variable service charge under the 1985 Act. If your notice did both, the service charge element may not be valid, so read your agreement to confirm which type of charge you have, ask the landlord in writing how the figure was built and on what basis, and act before the notice takes effect so every route stays open.
If you are not sure whether your notice is valid, or whether the proposed rent is above the market rate, it is worth getting the notice checked before you decide what to do.
Frequently Asked Questions
+Can a Section 13 notice increase my service charge?
It depends on what kind of service charge you have. A Section 13 notice increases the rent on a periodic assured tenancy. A fixed service charge that forms part of the rent figure can be reflected in that rent. But a variable service charge, meaning one that goes up or down each year to reflect the actual cost of services like cleaning, gardening or building insurance, is treated differently in law. A variable service charge as defined by section 18 of the Landlord and Tenant Act 1985 must not be increased through a Section 13 notice. So if your notice puts up a variable service charge, that part of it is not doing what the landlord thinks it is doing, and may not be enforceable. The first step is to work out which type you have by reading your tenancy agreement.
+How do I tell if my service charge is fixed or variable?
Read your tenancy agreement and any service charge clause carefully. A fixed service charge is a set amount that does not change with actual costs, for example a flat sixty pounds a month for shared cleaning, written into the agreement as a fixed sum. A variable service charge changes to reflect what the landlord actually spends, so it might say the charge is the tenant's share of the actual costs of services, reconciled each year, or it refers to a yearly statement of account. If the charge moves with real costs or is described as variable or as a proportion of actual expenditure, it is almost certainly a variable service charge under the 1985 Act, and a Section 13 notice cannot be used to raise it. If you are unsure, that uncertainty itself is worth raising with the landlord and getting checked.
+What happens to my rent increase if the service charge part is wrong?
It depends how the notice is structured. If the landlord served a single combined figure that bundles a variable service charge into the rent, the notice may be challengeable because it tries to use Section 13 for something it cannot cover. If the rent and the service charge are clearly itemised and only the service charge element is affected, you may be able to treat the service charge increase as ineffective while the genuine rent question is dealt with separately. Either way, you should not simply pay the new combined amount on the assumption it is all valid. Raise it in writing, ask the landlord to confirm how the service charge was calculated and under what power, and if the rent increase itself is also in question, consider referring it to the First-tier Tribunal before the notice takes effect.
+Can I challenge a service charge I think is too high?
Yes, but through a different route from a rent challenge. Variable service charges are subject to a reasonableness test under the Landlord and Tenant Act 1985. You can ask the landlord for a written summary of the costs that make up the charge, and you can apply to the First-tier Tribunal (Property Chamber) to decide whether a service charge is reasonable and payable. That is a separate application from a Section 13 rent challenge, which only deals with the market rent. So if your real complaint is that the service charge has jumped and you do not believe the costs justify it, the service charge reasonableness route is the one to use. Keep the two issues separate in your own mind and in your correspondence.
+What should I do first if my Section 13 notice also raised the service charge?
Do three things before the notice takes effect. First, read your tenancy agreement and identify whether the service charge is fixed or variable. Second, write to your landlord asking them to confirm how the new rent figure was made up, whether it includes a service charge, and on what legal basis any service charge increase was made. Third, if the notice bundles a variable service charge or the rent itself looks above market rate, get the notice checked and consider a tribunal referral before it expires, because once the deadline passes your options narrow. Acting before the effective date keeps every route open and stops you accidentally accepting a charge that was never validly imposed.
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